Résumé
Brittany Guerrero
Senior Product Designer · 8 years in enterprise SaaS.
- Phone
- 801.691.8235
Profile
Turning complex enterprise problems into intuitive SaaS. Grounded in psychology and graphic design.
Experience
- Oct 2022 — Present
Senior Product Designer
MasterControl- →Sole designer on the company's top-performing product — 200% over ARR goal in six months.
- →Replaced paper logbooks with digital workflows, cutting setup time by 75%.
- →Owned UX strategy for workflow execution and state-based UI across the AQEM product line.
- →Integrated AI into the UX process to build working code prototypes, synthesize research, write microcopy, and audit accessibility — accelerating design cycles by ~50%.
- →Contributed directly to product codebases through UX audits, UI bug fixes, and pull requests — closing the gap between design and engineering.
- →Drove alignment across the UX org by overhauling the Design Review process, facilitating workshops, and synthesizing feedback to improve cross-product collaboration.
- Feb 2021 — Oct 2022
Product Designer
Entrata- →Built the org's first persona system, grounded in hundreds of customer interviews and survey responses.
- →Led research and design across 6 concurrent product teams.
- →Tied design to outcomes using Pendo and Fullstory to track product health.
- →Mentored designers across all levels through structured critique and feedback.
- Jun 2019 — Feb 2021
Product Designer
Verb- →Led design and product management for Verb Live — interactive video broadcast, from ideation through launch.
- →Reduced build times across teams by co-creating a design system to accelerate design.
- →Ran internal workshops on research, prototyping, and collaborative design.
- →Conducted regular heuristic evaluations, prioritized findings, and communicated recommendations to stakeholders to drive product improvements.
- Jan 2018 — Jun 2019
Product Designer
Jump- →Led product experience and design strategy, shaping the overall user experience and design direction.
- →Implemented user feedback groups to give end users a voice in product decisions, ensuring solutions met real user needs.
- →Ran interviews, surveys, usability tests, and journey maps to drive design.
- →Implemented a design system to accelerate design and development workflows, reducing build time across the team.
Education
2022 — 2024
B.S. Psychology
University of Utah
2017
UX Boot Camp
DevMountain
2014 — 2017
A.S. Graphic Design
Salt Lake Community College
Tools & Skills
Tools
- Figma
- Jira
- Storybook
- Claude Code
- Confluence
- GitHub
- Condens
- Miro
- Replit
Craft
- Qualitative Research
- Quantitative Research
- Design Process
- AI Fluent
Ways of working
- Collaborative
- Empathetic